FAQ

Frequently Asked Questions

Find quick answers to common questions about our services, account management, loans, security, and more. If you need further assistance, feel free to reach out to our support team.

We offer a wide range of services including personal and business loans, fixed deposit schemes, cryptocurrency management, digital payment solutions, and more.

Simply sign up on our website by providing your basic details and completing the KYC process. You can also visit a branch for assistance.

The KYC (Know Your Customer) process involves submitting your identity and address proof to verify your details and comply with regulatory requirements.

You can reset your password by clicking on the “Forgot Password” link on the login page and following the instructions sent to your email.

To apply for a loan, simply log in to your account, select your loan type, fill out the application form, submit your KYC documents, and wait for approval. The loan amount will be disbursed after your application is approved.

You can deposit funds via bank transfer, wire transfer, or by visiting a branch to deposit cash directly into your account.

Interest rates for Fixed Deposits vary depending on the amount and tenure of the deposit. You can find the latest rates on our Fixed Deposit page or by contacting customer support.

Yes, you can withdraw your Fixed Deposit before maturity, but early withdrawal may incur a penalty or reduce the interest earned.

You can reach our customer support team via live chat, email, or by calling our helpline. For more details, visit our Contact Us page.

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Our Services

At Stone Valley Trust, we offer a comprehensive range of banking solutions designed to meet your financial needs

Wire Transfer

Ensure your payments reach their destination without delay

External Transfer

Move money to accounts at other banks with ease.

Cryptocurrency

Experience quick, secure transactions with low fees, and manage your digital assets safely at Stone Valley Trust.

Deposits & Withdrawals

We make managing your money simple with quick and secure Deposits and Withdrawals

Stone Valley Trust truly has everything under one roof. From personal banking to crypto management, they make it so easy to handle all aspects of my financial life.

Liam Johnson

Customer

Using my crypto assets as collateral for a loan was a game-changer. Stone Valley Trust’s crypto-backed loans allowed me to access liquidity without selling my investments.

Randolph Scott

Crypto Investor

I applied for a personal loan through their website, and the entire process was quick and hassle-free. I received the funds in my account within 24 hours. Truly amazing service.

Ivan J. Laird

Loan Applicant

I was looking for a safe way to grow my savings, and Stone Valley Trust’s fixed deposit schemes were the perfect solution. The high interest rates and flexible terms are unbeatable!

Richard K.

Fixed Deposit Investor

The business loans from Stone Valley Trust helped my startup expand operations. Their team is incredibly supportive and provided tailored solutions that fit my business needs perfectly.

Ayesha Rowland

Small Business Owner

Innovation & Technology

We leverage cutting-edge technology to provide you with a seamless banking experience. From a user-friendly interface to advanced security features, we continuously innovate to keep your banking experience at the forefront of the digital era.

90k+

Account Holders

63

Branches

12+

Countries

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